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Middle (2-5 ani)

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As an Order to Cash Team Leader you will be responsible for:

  • Effective and timely delivery of Order to Cash services to internal & external customers according to agreed procedures and SLAs
  • Ensuring key performance indicators are monitored and reported monthly and within agreed deadlines, identifying root causes for low performance and putting in place remediation actions if necessary
  • Setting objectives and conducting team members’ performance evaluation and review
  • Monitoring resource allocation and utilization to ensure a balanced workload for your team
  • ffering support & being involved in the migration of specific activities from end markets to OTC GBS
  • Initiating and leading specific OTC continuous improvement actions/projects
  • oarding and training of new joiners and ensuring a strong knowledge management framework within the team
  • Coaching team members and creating individual development plans to improve the skills and knowledge required to perform their job effectively
  • Building a positive balanced working place and motivating team members
  • Maintaining a close relationship with the end markets/customers and proactively identifying and solving any potential issues that may arise.
  • Maintain a healthy control environment by ensuring adherence to the Sox framework and internal controls.

We are looking for candidates that are:

  • Able to coach, engage and develop team members
  • Flexible, open-minded and willing to grow as a leader
  • Experienced in planning & coordinating activities
  • Able to meet deadlines and work well under pressure
  • Great at communicating, building relationships and selling his ideas to others
  • Capable of driving change
  • English speaker, business level as a minimum
  • Knowledgeable of the Order to Cash processes and accounting principles (is an advantage).

We offer the opportunity to:

  • Be part of the team who will build the future of the Order to Cash process in BAT
  • Take your people management skills to the next level in a friendly and enthusiastic environment
  • Develop your career in a multinational environment;
  • Grow through various training programs based on your needs.