Nivel cariera

Middle (2-5 ani)

Limbi vorbite

engleză


 

Role: 

  • A part of the global technology team, responsible for a global roll-out and support of Oracle FI in Cloud  across the client network worldwide.
  • Develop high expertise level in resolving challenging functional and technical issues with focus on financial modules of the application
  • Handling tasks including problem resolution, request fulfillment, configuration changes, supporting production documenting, and implementation support
  • Participate in design of new enhancements and business processes that will improve operational efficiency across the organization
  • Provide day-to-day end-user second level support for global systems
  • Troubleshoot issues and determine root causes of problems, the users are facing
  • Resolve functional and technical problems, escalate and track problems appropriately
  • Manage system configuration and user access/security in accordance to corporate guidelines and policies
  • Monitor system scheduled tasks and take actions to solve reported bugs and incidents
  • Create and deliver appropriate documentation, training and communication around feature(s) and process changes

Candidate Profile: 

  • 4+ years of working experience and practical knowledge of the Oracle eBS, preferable in the support area; (relevant certificates will be appreciated)
  • Ability to quickly and effectively prioritize multiple requests
  • Excellent communication and analytical skills
  • Fluent English
  • Ability to analyze business requirements and translate into technical system specification
  • Ability to work independently, as well as part of a team, desire to interact with and help end users