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Online Support Specialist, Norwegian Language

Nivel cariera

Entry (0-2 ani), Middle (2-5 ani)

Limbi vorbite

engleză, norvegiană

Adresa/ adresele jobului

București

Acest job nu mai este activ.

We are a team of young professionals with various interests and educational background, but united by the goal to assist others. We currently look for a new colleague with:

  • Advanced Norwegian language skills (especially written communication);
  • Average knowledge of English
  • Excellent verbal and written communication skills
  • Good computer (Microsoft Office, Internet, E-mail) skills;
  • Client orientation;
  • Problem solving attitude;
  • Logical thinking and initiative.

 

Main responsibilities:

  • Communicates by e-mail and through social media (FB) with survey respondents from Norway;
  • Investigates complaints, alerts the responsible departments and collaborates efficiently to reach a satisfying resolution for the respondent;
  • Proofreads and sometimes translates various communication materials used for community members (website banners, newsletters, special notifications etc.);
  • Monitors community content (quick polls, comments) posted by members;
  • Updates the database according to requests;
  • Provides relevant feedback to other teams with the aim to trigger process improvements
  • Draws up monthly reports in order to monitor his/her support activities, as well as those related to the communication with the respondents.
  • Part time: 30 hrs. / week (6 hrs. / day)

 

Offer (bonus, benefits):

  • Competitive salary
  • Excellent career opportunities within a multinational company
  • Young and dynamic working environment

Acest job nu mai este activ.