Nivel cariera

Senior (5-10 ani)

Limbi vorbite

engleză

Adresa/adresele jobului

Salariu brut pe luna

800 - 1000 €

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Join us for Building a Better Connected World! Huawei is a global leader of ICT solutions, whose vision is to enrich life through communication. Continuously innovating based on customer needs, we are committed to enhancing customer experiences and creating maximum value for telecom carriers, enterprises, and consumers. Among our customers are 45 of the world's top 50 telecom operators and one third of the world’s population uses Huawei technologies. Huawei is active in more than 170 countries and has overemployees of which more thanare engaged in research and development (R&D). We are diverse, and we embrace it. With us you have the opportunity to work in a dynamic, multinational environment with more than 150 nationalities worldwide. We seek and reward talent.

Responsibilities:

• Assist in providing technical support to end users of IT network (LAN/WAN) infrastructure organisation-wide;
• Familiar with supporting routers, switches, firewalls, VPN devices and load balancers;
• Assist in ensuring the prompt resolution of escalated faults and requests from the service desk;
• Maintain relationships with third-party vendors and ensure that agreed SLAs are achieved;
• Assist in setting up and maintaining network management system tools to ensure network devices are constantly monitored;
• Assist in setting up and executing technical test plans for device modification, new deployment and upgrades;
• Maintain an accurate and up-to-date record of escalated issues and resolution status (. a detailed maintenance schedule);
• Monitor infrastructure performance and recommend adjustments to ensure optimal response time;
• Liaise with the service desk to ensure infrastructure related incidents are resolved efficiently and in a timely manner in compliance with Service Level Agreements;
• Attend team/divisional/departmental meetings as required;
• Prepare/compile agreed periodic activity and performance reports;
• IP address management;
• Implementation of changes to network services;
• Maintain security and data integrity;
• Implement and support audit and compliance regulations as per requirements.

Requirements:

• Bachelor’s degree in Telecommunications or Computer Science;
• At least 5 years of experience in the IT industry and 3 years of experience working with Network devices (. Cisco, Juniper, Huawei). Relevant operation experience is considered a plus;
• Work experience with F5 load balancers;
• Work experience with Fortinet and Checkpoint firewalls;
• Good knowledge to work with network monitoring and configuration tools;
• Experience in complex, large-scale IT system operation service delivery;
• Preferably Cisco CCNP level of certification;
• Familiar with ITIL key processes like incident, change, problem, capacity management;
• Excellent communication skills and team player;
• Fluent English communication skills;
• Provide a 24x7 service supervision through on call;
• Availability of international travel for training and knowledge transfer of customers.