Nivel cariera

Senior (5-10 ani), Middle (2-5 ani)

Limbi vorbite

engleză

Adresa/ adresele jobului

București


Why should you join us?

We are looking for a Microsoft System Specialist who is responsible for delivering a highly developed, performant and stable Microsoft platform to a company of 800+ IT specialists.

The role also involves providing technical assistance and support for incoming queries and issues related to computer systems.

What we’re looking for?

  • Provides support and solutions for all Information Technology products and services to end users and clients from Metro Systems Romania head office.
  • Support may include answering questions, troubleshooting problems, teaching or instructing end users regarding software or hardware functionality and IT policy.
  • Determines the most effective manner to resolve the technical issue. Engages in research and in-depth troubleshooting to resolve technical issues.
  • Records problem information into the ticketing system. Updates tickets with appropriate entries of activities, and closes tickets with resolution entered upon completion of the job.
  • Deployment of computers, monitors, telephones, printers and other IT equipment.
  • Management of control access and time attendance system.
  • Hardware “break-fix" and service & management of various fleets of IT equipment.  
  • Assist with audio & video hardware and software configuration, operation, troubleshooting and maintenance.
  • Resolves Level 1 and Level 2 tickets. Elevates complex and/or high priority problems to the appropriate support units and systems engineers for further resolution.
  • Provides technical installation, configuration and maintenance of server and storage hardware.
  • Maintains and administers file server operating requirements for file and application server needs
  • Assures the highest level of security by patching local desktop clients and servers (Microsoft Operating System patching and McAfee antivirus solution management).
  • Evaluates and monitors performance of hardware (desktops, laptops, servers) and propose appropriate actions
  • Plans and documents modifications and enhancements to server hardware and software
  • Create and maintain documentation and procedures for all relevant technical aspects
  • Works collaboratively with product verticals and professional units from Metro Systems in integrating data and communications networks. 
  • Occasional travel required to support off-site meetings from a technology perspective (. connectivity) and/or to perform hardware and software maintenance.
  • Assists in inventorying and mapping desktop and server equipment.

You’re a great fit if you have:

  • Must have expert level knowledge of Microsoft Office Suite, Microsoft Office 365 environment and Windows Desktop Operating Systems.
  • Proficient skills in Windows Serverand Windows 10, SCCM, WSUS, Active Directory
  • Good experience with HP ProLiant servers, VMWare ESXi and Veeam technologies and are preferred
  • Good experience with network infrastructure services and protocols (TCP/IP, DNS, DHCP, Firewall, Proxy).
  • Experience with desktops and laptops hardware from HP, Dell and Lenovo
  • Experience with MAC operating system and Apple devices.
  • Familiarity with a wide range of standard computer hardware and software applications.
  • Will be considered a plus IT certifications (. Microsoft Office Specialist, Microsoft Certified Professional)

 Highly appreciated:

  • Have a systematic problem solving approach, coupled with a strong sense of ownership and drive;
  • Have a good sense of humor;
  • Are self-motivated in order to achieve consistently high quality results;
  • Ability to understand and prioritize the needs of the customer
  • Good command of English, both spoken and written

 What we offer?

  • Opportunity to learn and work with a variety of technologies
  • Career programs
  • Multicultural, Agile environment that encourages new ideas and innovation
  • Flexible working hours
  • Lunch tickets
  • Medical subscription and life insurance
  • Private pension
  • Fitness centers discounts, sports activities and other company events
  • Good transport connections and free parking
  • Relaxation area (ping pong, foosball, massage)
  • Free account
  • And…fresh orange juice, good coffee, fresh fruits.