Nivel cariera

Middle (2-5 ani), Senior (5-10 ani)

Limbi vorbite

engleză, română

Adresa/ adresele jobului

București


Enghouse Picture

Technical Consultant to our Customer Team

Are you interested in implementing high-quality technical business processes in our software platform and bridging the gap between software development and customer support?

Position Overview

As Technical Consultant in our customer teams you will work with technical requirements and need good analytical skills to convert our customers’ needs into professional solutions.

Key Responsibilities

  • You advise our customers on operational issues and troubleshooting.

  • You configure customizations and develop and maintain automated business processes or workflows.

  • You will get responsibility for workflow design, development, configuration, test and release management.

  • As a Technical Consultant you will join a Customer Team, which improves and maintains our billing solution for specific customers.

  • The overall purpose of the position is to provide customers with high-quality technical support on a daily basis.

  • We expect you to be a proactive team player who is able to see a problem as a chance to find a solution. 

Key Requirements

You’d likely be an appreciated contributor to our team if you:

  • Have an educational background in computer science, data processing, engineering or IT.

  • Have strong SQL database query skills.

  • Have experience with system development and customer support, ideally from the Telco or financial industry.

  • Are interested in developing automated business processes or workflows.

  • Have hood experience with Java, Servlets, Junit

  • Have good English language skills, both written and spoken.

  • Understand how Maven works and you have worked with web applications before.
    We use Jenkins, Subversion, Git, Tomcat so we expect you to be familiar with those.

  • We are using SOAP, REST, SOAPUI, Business Process Modeling so it would be nice that you are familiar with these concepts.

Would definitely be a plus:

  • Our Web application is based on the ZK Framework so if you know what MVVM is and how is works this is a plus.

  • Holding a certification Oracle Java Programmer.

  • Previous experience with telecommunications BSS (Business Support Systems) and Billing is an asset.

Personal qualities:

  • Good business insight.
  • Methodical and structured approach.
  • Strong analytical skills.
  • Proactive team player.
  • Enjoy knowledge sharing.
  • Good at prioritizing and managing own tasks.

COMPANY DESCRIPTION:

Enghouse Networks Limited is a division of Enghouse Systems Limited, a publicly traded Canadian based software and services company founded in 1984. Enghouse shares are traded on the Toronto Stock Exchange (TSX) under the symbol "ESL".

Enghouse serves a number of distinct vertical markets through its three divisions, each developing and selling enterprise oriented applications software.

Enghouse’s solutions have been deployed by 200+ service providers in over 100 countries around the world including next generation operators, mobile, wireless and cable operators that are building high speed, broadband, cable, fiber to the home (FTTH), fiber to the tower (FTTT), and wireless LTE networks.

Address:  6-6A Calea Vitan, 10th Floor Phoenix Tower – Bucharest Sector 3 – Romania