Nivel cariera

Middle (2-5 ani), Senior (5-10 ani), Entry (0-2 ani)

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Please note that this position is hired as a contractor for 6 months, to cover for extensive medical leave. Extension or permanent hiring after the 6 months is likely, but not guaranteed.


A member of the Supply Chain & Logistic Team in charge of coordinating adapted logistics solutions from shipment schedule to effective delivery to customer focused on a specific business unit.

Propose and set up logistics solutions, meeting the logistics operational goals, customers and business requirements in line with EU and non-EU regulations and best practices.

Liaise with the third party logistic partner, transportation partners, customer service, demand and supply planning team and customs.


Provide support to customers and interact with customer service

• Support customer service in their demands and set up appropriate logistics actions.

• Confirm status of delivery and expected delivery dates

• Provide proof of delivery when requested.

• Provide adequate information about transportation price quotes.

• Handle customers’ complaints and organize products replacements when requested.

• Investigate root cause analysis for warehouse and transportation claims.

• Organize returns collection and handle returns when received by the warehouse.

• Act as customer service for intercompany customers: receive and handle claims, create returns and credits.

Organize shipments

• Work with the demand and supply planning team to understand products availability and schedule shipments to match with constraints and customer/business requirements.

• Organize logistics operations together with the warehouse, coordinate special packing and special delivery instructions.

• Organize transportation solutions in line with transportation team directives: collect quotations, book transport, optimize loads, coordinate shipments with forwarders, and provide instructions for delivery.

• Organize emergency shipments.

• Solve issues with logistics and transportation partners to ensure timely and quality delivery to customers.

• Understand activity variability for the warehouse and take appropriate actions to ensure all shipments happen on time.

Issue and archive shipping documentation

• Provide documentation in line with EU and non-EU regulation, country and customer specific requirements to all partners.

• Manage logistics part of letter of credits, organize inspections.

• Ensure customs documents are cleared within a timely manner, send reminders to forwarders, solve issues with the help of the customs manager and provide adequate alternative proofs when needed.

Projects, continuous improvement

• Drive productivity improvements.

• Support network change, specific process implementation.

• Participate in key projects impacting logistic activities.


• Self-motivating individual with very good problem-solving skills, ability to work as part of a team and on own initiative, proactively seeks best practices, ability to work in a virtual team.

• Manage effectively the information flow with the key operational contacts, internal and external.

• Respond in a timely manner when asked for warehousing related support, competent, friendly and flexible.

• Customer focused.

• Resistant to stress. Able to organize him/herself to answer to variable activity while keeping good relationships. Able to define and manage priorities.

• Good knowledge and understanding of EU and non EU regulations.

• Rigorous, attention to detail, seeking for root cause.

• Capable of cost efficient working, of applying lean principles, and avoid over-structuring.

• Ability to handle workload variation.


• Certified Logistics specialist with 1-2 years in operational logistics functions and/or supply chain experience.

• Experienced knowledge of the main transport regulations and international import and export trade rules.

• Good MS office skills, especially Excel.

• SAP Order To Cash knowledge desired.

• Advanced level in English, ability to communicate effectively in multi countries/sites environment.

  • Interviu online
  • Are you interested to work for a temporary period of 6 months?
  • Is our location close to Preciziei subway station convenient for you?