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Middle (2-5 ani)

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Financial Services Division of a Major German Car Manufacturer in IBM is looking for the following role:

Role description:

  • Analyzing programs, batch files, job control scripts and database content by using SAP tools and 3rd party tools:
    • UNIX scripts on dedicated server platforms
    • SLA checkpoints (. server response times, downtimes, process availability, etc.)
    • Interfaces (. log files, scripts, file transfers etc.)
    • Databases (. central DB processes, error writing processes, table spaces, load and performance characteristics etc.)
    • Definition and Performing daily health checks (. daily data imports, file transfers and provisioning on dedicated servers, etc.)
  • Business  processes in the application cluster are dedicated to Customer Relationship Management (CRM), Account Management (FI/BCA), Loans Management (CML), Payment Transaction Services (TCMS)
  • Provide support in all deployment and administration related activities;
  • Participate in the production and maintenance of the infrastructure requirements for the new IT projects and the major releases of the existing IT systems and applications;
  • Provide basics tasks of 3rd level support including debugging, test cases;
  • Responsible for incident, problem, change, release, configuration management, technical support;
  • Perform application deployment related testing (installation, removal, and reinstallation) and adjust the installation scripts, procedures and guidelines;
  • Create/update product documentation;

Technical description of the application cluster:

  • ABAP from Rel. upwards
  • Databases: Oracle and/or Oracle , Oracle-SQL
  • Operating Systems: AIX / Linux Red Hat Enterprise
  • Tools: HP BSM (HP Business Service Manager), SAP Solution Manager, Apache TomCat, SAP CHaRM, CyberArk, Automic (UC4)

 Required skills:

  • experience in a similar position
  • Functional knowledge in one or more of the following modules:
    • / FICO
    • (Payments)
  • IT background (.:  Computer Science, Automation, Cybernetics graduate)
  • Basic database understanding (how it works, query interpretation, query writing)
  • Ability to interpret/analyze code and application logs in order to troubleshoot errors
  • Problem solver, customer oriented
  • Ability to analyze, synthesize and make decisions under SLAs
  • Strong communication skills
  • Teamwork skills
  • Negotiation skills, diplomatic
  • English: fluent
  • Flexibility for travel (during knowledge transfer 50% and up to 15-20% after)
  • Willing to do on call support (from home)

 Nice to have:

  • German: intermediary / fluent
  • ITIL V3 certification

Experience in the following:

  • ABAP from Rel. upwards
  • Oracle and/or Oracle , Oracle-SQL
  • AIX / Linux Red Hat Enterprise

Knowledge of:

  • HP BSM (HP Business Service Manager), SAP Solution Manager, Apache TomCat
  • SAP CHaRM, CyberArk, Automic (UC4)