Who are we:
RER Data Service was established in 2006 and it’s a part of a group of German companies called RER Group, present in Romania since 1996. It has a team of 2800 employee across all the country, from Timisoara, Oradea and Arad to Buzau, Galati, Braila and Tulcea. It has its headquarters in Bucharest, with a team of 20 people. The services offered by RER Group are waste disposal, snow removal, landscaping & maintenance, cleaning services, wastewater collection and creating leisure areas. RER Data Service provides IT infrastructure and support for RER Group.
Our Dynamics AX team is built from one Dynamics AX Developer and two Support Engineers. Our tech team has a combination of technical depth with a mind for business process. They are self-directed, possess a sense of entrepreneurial members spirit and drive for innovation.
What you will find at RER DATA:
Interesting & complex projects
Fun and casual working environment
City centre office, very near to Piata Victoriei subway
Proper and worthy salary
Paid vacation days
RER DATA’s Dynamics AX team is looking for a Support Engineer Level 1. The main responsibilities involve solving colleagues' requests related to the IT systems used: receiving requests by email or telephone, analyzing and sorting them, identifying and eliminating the causes.
In the case of more complicated problems, there is Level 2 or 3 Support. Besides these tasks, an important part of the job is to provide the operating support in the Microsoft Dynamics AX ERP application and therefore the ideal candidate must have an analytical mind, strength and desire to assimilate new knowledge and patience to share this knowledge with colleagues.
Provides Level 1 Support for operating requests in Microsoft Dynamics AX
Ensures regular training to the team in operating Microsoft Dynamics AX
Create ad hoc reports based on requests
Create reports with SQL Server Reporting Services
Ensures up-to-date documentation of software equipment and licenses
Ensure implementation of established IT procedures
Knowledge of working in ERP application - knowing Microsoft Dynamics AX is a great asset
Knowledge of Windows operating system
Basic knowledge of Windows Server Administration (Active Directory): creating users, managing user access to the folders on the server
Knowledge of installing / running the Microsoft Office package
Basic knowledge of using SQL