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L3 IT Support – French + English

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Nivelul carierei
Middle (2-5 ani), Senior (5-10 ani), Fara experienta, Entry (0-2 ani)
Tip job
Full time
Job remote (activitatea se desfășoară de la domiciliu / telemuncă)
Limbi vorbite
Engleză - Avansat , Franceză - Avansat
* toate limbile sunt obligatorii
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Posturi disponibile
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    The desired profile will have to process tickets escalated by the onsite team:    

  • Workstation environment and its components (physical and virtual)
  • Windows 10
  • Windows Servers,
  • SCCM (master, packaging)
  • Office, OneDrive
  • SharePoint,
  • Active Directory,
  • Supervision / monitoring /automatisation
  • LAN/WAN Networks
  • Backup
  • Security elements (traffic flow, firewall, VPN)
  • ToIP CISCO (terminals)

  Essential experience/skills:  

  • The employee must be technically autonomous and must work in close collaboration with the actors of the support chain (SD, proximity and infra team).
  • The profile must be a Workstation Engineer, it will support the local technicians as Level 2/3.
  • He must therefore have a good level of technical analysis, autonomy and ability to develop the skills of local technicians.

  Spoken languages: Advanced French + Medium English