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Job Role Summary
Meets with process owners and members of each business department and acquires thorough knowledge of each unit's operations and procedures. Working independently, he then documents integral processes/procedures including steps to be taken to perform the process/procedure, applicable references, and internal controls relevant to the process/procedure.
After completion of each document (SOP, new tool documentation, policy documents), the policy writer presents the manual to the persons designated to approve it and makes changes to the draft as needed.
Once approved, the policy writer may then partner with the training responsible to integrate newly created documentation into the training plan.