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germană, engleză

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We are looking for you to join our team of IT engineers!

We expect from you:

  • A technical Bachelor's or Master’s degree
  • At least 1 year of experience in IT Support
  • Proficiency in English (German language skills - to be considered a plus)

We also expect from you to:

  • Be responsible for monitoring, follow-up, solving and escalation of the technical tickets according with the existing procedures
  • Be responsible for the network monitoring activities and escalation of the problems to the appropriate persons
  • Ensure IT technical support - the point of contact for any IT technical issue in the company
  • Install servers, network equipment, laptops, printers and other IT devices
  • Test Windows updates and solve incompatibilities
  • Keep up to date the antivirus server and clients, define and monitor periodic scans, create periodic reports
  • Ensure that operations and equipment are in compliance with applicable policies, procedures and rules

In order to do this you need to have basic knowledge about:

  • Microsoft Windows Server / Hypervisor / Microsoft Windows OS / Microsoft Office
  • SCCM (nice to have)
  • SCOM (nice to have)
  • VmWare/Hyperv
  • Basic IP Networking

Also, in addition, we expect you to:

  • Analyze risk and report problems in meeting system requirements
  • Think in terms of solutions for the customer and best practice
  • Be proactive and independent
  • Have quick thinking and also have the ability to troubleshoot and resolve programming related problems
  • Have high customer service skill set; have the ability to talk with users directly, to solve their issues, and leave the users with a positive experience
  • Pay strong attention to details and a sense of urgency
  • Have excellent attention to details and the ability to quickly learn new technologies

You can expect from us:

  • Knowledge and support from more experienced engineers when needed 
  • The best salary you can get for the value of your work
  • Respect for your private life and your choices
  • All tools required for high performance in your field
  • Continuous care of your well-being and an environment that invests in honesty
  • Responsible approach, long term commitments and stability