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IT Tehnician

Raspunde rapid
Nivelul carierei
Middle (2-5 ani)
Tip job
Full time
Limbi vorbite
Engleză - Mediu
Adresa
Posturi disponibile
1

Responsabilities:

 

  •  Provide Technical Support service for users in order to ensure business objectives;
  •  Perform IMAC (install, move, add, change) activities for Microsoft products;
  • Preparing documentation for technical solution implemented;    
  • Perform on-site activities;
  • Approaches and solves requests arrived via the dedicated support channels;
  • Build, assimilate, implement, audit and improve working procedures;
  • Communicating with Customers via phone, email or GotoMeeting/WebEx;
  • Give feedback to customers on incidents;
  •  Providing Level, Level 2 and Customer Liaison support as required;
  •  Retrieve all necessary information for further investigations;
  • Software Distributions via SCCM (System Center Configuration Manager - advanced remote control application) and deploying SCCM software packages;
  •  Maintains and troubleshoots local and group wide Active Directory networks;

 

 

Skills and Experience:

 

  • Windows troubleshooting skills;
  • Good knowledge of Microsoft Office applications;
  • MAC OS and Android concept knowledge;
  • Networking communication protocols knowledge would help;
  • Previous experience in similar job is a plus;
  • Ability to operate well in an international and multicultural environment;
  • Innovative and entrepreneurial mindset;
  • Well organized, able to set priorities;
  • Dynamic and good communications skills;
  • English language;
  • Clean driving license – B category - is a must as well as the availability to travel in the field.

 

 

Application:

  • If you know somebody suitable for this position or if you want to apply, please send a detailed CV by e-mail: