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Nivel cariera

Entry (0-2 ani), Middle (2-5 ani)

Limbi vorbite

engleză

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Responsibilities

- Technical assistance via the phone (helpdesk), remote or onsite, for the company’s customers;

- Troubleshoots hardware, software and network related issues;

- Provides onsite and remote technical support for the customers;

- Participates in infrastructure projects.

Ideal candidate

- Good understanding of computer systems characteristics, operating sistems, features and integration capabilities;

- Experience in software installation and helpdesk activities (user support);

- Experience in hardware and software troubleshooting of IT equipments (PC, peripherals etc)

- Good understanding of networking fundamentals;

- Available for working in shifts (including night shifts and week-end);

- Available and willing to travel;

-Driving licence: B;

- English language, advanced level.


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