As an IT Systems Administrator, you will be responsible for effective provisioning, installation/configuration, operation, and maintenance of our back office IT infrastructure which currently consists of more than 100 Windows 2012 and Linux VM servers which are hosted in Greece France, Germany and Romania. The ideal candidate will be responsible for ensuring that hardware, operating system, software, and related procedures adhere to organizational values, enabling staff and Partners to seamlessly communicate with our worldwide infrastructure. He/She will participate in technical research and development to enable continuous innovation within the infrastructure.
Reporting to the IT Manager of the Company the candidate will be responsible for:
Overlooking the company's physical and virtual infrastructure
Daily monitoring and maintenance of servers.
Maintain and develop backup infrastructure
Monitor and optimize monthly IT telco and other expenses
Create and manage automated server tasks for unscheduled or routine operations.
Install new software, system upgrades, evaluate and install patches.
Troubleshoot and resolve operating system problems, identify hardware failures.
1st Level Support that entails the support of the company’s call centre and back office operations.
Monitor and maintain network infrastructure that connects 2 company sites and those with four datacentres
Monitor the company’s SAP infra
Participating in IT related projects
Place and monitor IT related purchase orders
Required Skills and Knowledge
In-depth knowledge of Windows Server operating system
Good Knowledge of the Linux OS
Good Knowledge of various windows domain services (Active Directory, DFS, ADFS, DNS, Wins). Microsoft Certification (MCSE) or equivalent will be considered a plus
Experienced in networking environments that include Cisco, Watchguard, Fortinet, Mikrotik. Pfsense. Certifications or extensive relevant experience will be considered as a plus
Has worked with Dell & HP servers and SANs
Good Knowledge of vmware vSphere. Certifications or extensive relevant experience will be considered as a plus
Good knowledge of vm Backup solutions such as nakivo, veeam backup etc
Good knowledge of shell scripting, power shell and troubleshooting various scripts.
Basic understanding of database administration.
Good understanding of CTI solutions and VoIP PBXs. Need to be capable to maintain and expand Asterisk infra as well as monitor and maintain various SIP Trunks with various SIP providers
Has been exposed to collaboration technologies from Polycom, Microsoft, Cisco.
Experience with Office 365 administration
Other Desirable Skills
It is desirable that he/she has been exposed to the setup and administration of GDS systems
There has been past exposure to Travel industry applications and procedures
Has some experience administering online services from Amazon AWS, Azure, OVH, Hetzner and Leaseweb.
Has been exposed to Datacenters in Greece and Europe
Knowledge of Microsoft SharePoint Server administration
Has been exposed to and administered online tools such as asana, namely, robin rooms etc
Qualifications and Requirements
University or College Degree in Computer Science.
Excellent command of English, both written and oral.
Team spirit and excellent communication skills.
Strong organizational and analytical skills
Strong problem-solving skills
Solid understanding of the Information Technology Service Operation & Delivery framework
Security aware to ensure the confidentiality, integrity & availability of Information Systems
Passionate about new technologies and state of the art applications.
Disciplined, Diligent, Accountable and Agile with a solid calm character ready to face emergencies in a highly responsive and structured manner
Desire for continuous learning and skills improvement.
Fulfilled military obligations.
Willing to travel once or twice per quarter
Attractive Remuneration Package.
Medical insurance plan.
Work in an international, dynamic and fun atmosphere among young and smart people.
Huge learning experience in using best practices and cutting-edge technologies.
Challenging engineering projects in an interesting and complex travel industry.
What is your English level?
Have you worked as IT support in an Active Directory environment before? If so how many users and how many years?