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Entry (0-2 ani), Middle (2-5 ani)

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The right candidate:

- University degree in IT;
- Working knowledge of:
*Microsoft Windows Server
*Microsoft Windows Server roles (AD, DNS,WDS, DHCP, IIS, GPO,etc)
*Server Hardware, storage and connectivity
*Virtualization technologies (VMware,etc)
*Backup technologies (Veeam Backup & Replication)
- Hardware skills / experience (PCs, laptops, printers,smartphones, servers, monitors, phones, etc);
- Software skills / experience (Windowstroubleshooting, File and Folder Security);
- Networking skills / experience (cabling, LAN, WAN, VLAN, Wireless AP, network devices);
- Working experience with CISCO equipment (switches and routers);
- Experience in large IT infrastructure (minimum 2 years);
- Experience with a variety of Microsoft desktop software products;
- Experience with ticketing system;
- Being able to multi-task while keeping a commitment to quality;
- Excellent oral and written English language skills.

Job description:

- Hardware / software administration and maintenance on IT infrastructure;
- Install, maintain and upgrade software systems to perform optimally;
- Ensure that corporate policies and best practices are applied to all devices;
- Deliver basic IT training to end users when needed;
- Install, deploy and maintain new IT hardware and software accordingly to Corporate standard procedures and test their functionality according to operational procedures;
- Proactive maintenance of backup / monitoring / server / storage infrastructure;
- Purchase IT hardware / software / services;
- Assist in evaluating new requirements, technical design and standard;
- Process technical issues into the ticketing system;
- Escale problems to the next level of support when necessary;
- Provid support on specific software to users (ERP software, HR attendance software);
- Log remotely to the users computer and help them solve software issues;
- Process governance / compliance tasks in accordance with auditing requirements.