Nivel cariera

Middle (2-5 ani)

Limbi vorbite

engleză, franceză

Adresa/ adresele jobului

București


Job Summary & Responsibilities

  • responsible for 2nd level support activities within Ericsson Global Services Center Romania;
  • area of responsibility: IT platforms in mobile telecommunications environment located in customer data centers
  • performs the regular operation and maintenance - corrective and prevention tasks - on the operating systems ( eg. Unix & Windows ), databases and application to ensure that the systems perform within the agreed service levels.
  • deals on o a daily basis with: system/hardware failures, hanged processes, scripts not having desired output due to connectivity errors or unexpected network changes, application errors, data flows troubleshooting etc.
  • creates new bash scripts, troubleshoots or adapts the ways of working in order to improve the functionality and the prevention activities.

Requirements

Minimum 3 years of experience for in the following areas:

 

  • IT systems, backup solutions, monitoring systems (. Nagios, Veritas Backup)
  • Linux/Unix based and Windows administration
  • Basic networking and routing (CISCO courses represents an advantage)
  • Technical support environment, working with tickets, priorities, Service Level Agreements, on-call duty one week per month.

 

Nice to have requirements:

 

  • Mobile telecommunication systems knowledge
  • Radio & Core network architecture knowledge
  • POSIX (bash, perl, SQL scripting, Windows batch scripting)
  • Database administration basic knowledge (Oracle, Sybase, MySQL, MS SQL, MS Access)
  • Knowledge of Network or Element Management Systems from various vendors like Huawei, Nokia-Alcatel, Ericsson, ZTE, HP
  • Administration or user experience with Performance Management Systems (data processing, parsing, database loading and export / visualization)

 

Education

  • University degree (Polytechnics represents an advantage)
  • Technical certifications

 

Others 

  • Fluent English (spoken and written)
  • Good communication skills, both written and verbal
  • Availability for traveling abroad, occasionally
  • Ability to work within a global, remote workforce
  • Ability to work both independently and in a team environment.
  • Ability to work under pressure
  • Available for on-call duty