Middle (2-5 ani), Senior (5-10 ani)
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As an IT Service engineer, your primary focus will be on internal user support for company PC’s, printers, VoIP desk phones, and related equipment and services.
General tasks include:
- Installation of OS and software using the internal deployment systems.
- Doing hardware upgrades and installations
- Offering support regarding various software issues that might arise
- License tracking and management
- Hardware Inventory tracking and maintenance
- Deploying hardware setup for new employees
- Using internal tools to handle various DHCP, DNS, Active Directory, Exchange and network issues
- Programming / Scripting skills are a plus
- Education: Preferably a degree in the IT&C domain
- Work Experience: At least 2 years of relevant experience
- Experience with Windows and Linux OS. (experience on OS X is a plus)
- General knowledge regarding network technologies, protocols and ports
- General knowledge regarding end user IT&C devices
- Knowledge of virtualization technologies is a plus
- Knowledge of ITIL framework is a plus
- Good working knowledge of the English language (German is a plus)
Position Type: Full Time