This role is an exciting career opportunity for those of you who are fluent in French and who aim to fully exploit their communication, customer support or troubleshooting skills.
As Corporate Credit Card Administrator you will be responsible for administrating the Corporate Credit Card Program, including handling the card application process, card usage, delinquency management, accounting of credit card transactions, overviewing the payments, reporting and data analytics. You will also be providing internal customer support as well as responding to queries or following up with cardholders and their managers on various topics in order to reinforce internal policies and rules.
To succeed in this role, you will need to develop a deep knowledge of the supported processes, be solution-oriented and like problem-solving. Your analytical skills, attention to details and abilities to stay organized will be highly appreciated and will help you excel in this role. This job requires regular and direct communication with various stakeholders: cardholders, managers, credit card provider representatives, Corporate Procurement representatives. Therefore, strong communication skills and excellent French (written and spoken) are required.
Even if some prior experience will be considered as a plus, the position is a good opportunity for beginners as we will provide tools and training which will help you succeed in the role.
The Corporate Credit Card Administrator fulfills a contact center help-desk function and is part of the Business Process Management Team of SNC-Lavalin’s Finance Shared Services Centre based in Bucharest.
Capabilities and qualifications
Our offer towards work-life balance