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Company Description

Bosch Service Solutions, a global provider of business process outsourcing services, develops integrated and innovative service solutions. The site in Timisoara, that became part of Bosch Group in, operates in two fields: Business Services and Shared Services.

Business Services: Forward-looking solution concepts for complex services: As specialists for service design with cross industry experience, we take care of business processes for our customers.

Shared Services: Intelligent service solutions from a single source: As an internal service provider, we support Bosch departments such as Finance & Accounting, Purchasing and IT tech support by pooling transactional  and administrative tasks.



Job Description

  • Process mailbox requests;
  • Reply to customers on level 1 support inquiries (send invoice copy, prof of delivery , account statement etc);
  • Retrieve invoice copies out of system;
  • Request payment advice to customers by email and sent them to allocation team;
  • Log queries in specific tools;
  • Performs dunning process and monthly account statements;
  • Manages the Stop list of customers blocked after dunning;
  • Work-on for Credit notes.



Qualifications

  • University ongoing ( studies in any field; financial and accounting preferred);
  • Good knowledge of English language – written and spoken;
  • Flexibility, persuasion , autonomy , creativity and respect for colleagues;
  • Ability to manage tense situations and  respect deadlines;
  • Positive and proactive attitude;
  • Attention to details and to work in a structured way.



Additional Information

Your future job location offers you:
Flexible benefits and services, medical services, employee discounts, various sports and health opportunities.