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Insurance Claims Advisors with French

Angajeaza Premium Talent
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Nivelul carierei
Entry (0-2 ani), Middle (2-5 ani)
Tip job
Full time
Limbi vorbite
Franceză - Avansat , Franceză - Nativ
Salariu net pe luna
700 - 1000 €
Posturi disponibile

Ideal Candidate

-Candidate should be from Insurance background
-Should have experience in handling Claims
-Candidate should have Advance to Native French language level

Job Description

Basic Function

Role primarily involves dealing with different activities within claims. The responsibilities include handling inbound calls, making outbound calls, managing customers’ claims for progression. All transactions are to be completed based on the guidelines set for the process.

Essential Functions

-Ensure that the process transactions are processed as per standard procedures
-Ensure that the assigned targets in accordance with SLA are met
-Ensure that the quality of the transactions is in compliance with predefined parameters
-Ensure claim costs is controlled and leakage kept at a minimum
-Ensure accuracy of reserves and payments and manage lifecycle of claims
-Ensure adherence to Company Policies and Procedures

Required Competencies & Skills

Technical Skills
-Good Computer navigation skills, keyboarding skills
-Should be familiar with MS Office

Process Specific Skills
-Knowledge of the Insurance industry in UK
-Possesses the necessary knowledge of business concepts to effectively perform the job
-System operations and navigation

Soft skills (Minimum)
-Good spoken English & Advance French language
-Listening and comprehension skills
-Questioning and Reasoning Skills
-Customer Service focus and telephone etiquette
-Ability to multi task, prioritize and manage daily work activities
-Advance to Native French language required

Education Requirements
Graduate or Diploma holder with at least 15 years of education as per geo minimum requirement to be mentioned

Work Experience Requirements
1-2 years work experience in handling insurance claims preferred

Company Description

EXL (NASDAQ: EXLS) is a business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into the increasingly digital operations . EXL provides operations management, decision analytics and technology platforms to organizations across multiple industries including insurance, banking, financial services, utilities, transportation and travel. EXL's expertise in transformation, data science, and change management helps make business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, EXL looks deeper at the entire value chain to integrate strategies with impact. EXL leverages its highly qualified and experienced professionals at its offshore, near-shore and onshore to address the clients’ present challenges and deliver them immediate business impact and long term financial value. EXL was incorporated in 1999 and has its headquarters based in New York City. Ever since then, the Company operates more than 54 delivery centers in India, the Philippines, USA, Colombia, South Africa, Australia, and also in Czech Republic, Romania, Bulgaria. EXL also holds sales offices in New York, New Jersey and London. Find additional information about EXL at .