Nivel cariera

Middle (2-5 ani), Senior (5-10 ani)

Limbi vorbite

engleză

Adresa/ adresele jobului

Iași


POSITION LOCATED IN IASI

1. POSITION PURPOSE AND SCOPE OF WORK:

• Ownership of the accuracy and quality of information on all logged incidents; regular evidence of constructive feedback on the accuracy and quality of logged incidents;
• Realise periodically service reports or ad-hoc reports requested by SDM /OPM /TL;
• E2E Management of tickets, against SLAs and contracts;
• Maintain good relations with all suppliers and resolving teams;
• Escalation to TL / SDM / Resolving Teams where tickets may or have been breached.


2. REQUIREMENTS:
• Excellent English language skills both verbal and written;
• Advanced understanding of MS Officepackage (Word, Excel, Powerpoint);
• Flexible and well motivated team player;
• Able to work with minimum supervision and perform under pressure to tight deadlines;
• Attention to details.


We offer a competitive salary & benefits package, a supportive international team environment and the opportunity to develop your career with one of the world’s most respected IT companies.

Schedule: 24/7


  • Interviu online
  • What do you know about our company? Why did you apply for this job?
  • What are your expectations in terms of team, work environment, salary?
  • Are you available to work in shifts?