Ability to accept inbound calls and apply empathetic customer service support
Experience in a customer support environment is preferred (retail, hospitality, restaurants, etc.)
Ability to communicate effectively via telephone and email by utilizing active listening and clearly speaking to customer
Handle and respond to constant inbound phone calls via telephone and occasional email inquiries
Upsell products and services based on customer needs
Maintain and promote a positive attitude while meeting productivity goals
Demonstrate the ability to create, add, edit and troubleshoot within the client system
Spoken English is a very important requirement for this job. As such, we ask that you record a verbal description of some of your experience, and why you would be a fit for this position. It should be, at maximum, 2 minutes long. Please include the link to this recording in your application or in your CV.