Inbound Sales / Retention Specialist
Middle (2-5 ani), Senior (5-10 ani), Executive (>10 ani), Entry (0-2 ani)
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- Amazing customer service and insights
- Ability to accept inbound calls and apply empathetic customer service support
- Experience in a customer support environment is preferred (retail, hospitality, restaurants, etc.)
- Ability to communicate effectively via telephone and email by utilizing active listening and clearly speaking to customer
- Handle and respond to constant inbound phone calls via telephone and occasional email inquiries
- Upsell products and services based on customer needs
- Maintain and promote a positive attitude while meeting productivity goals
- Demonstrate the ability to create, add, edit and troubleshoot within the client system
Spoken English is a very important requirement for this job. As such, we ask that you record a verbal description of some of your experience, and why you would be a fit for this position. It should be, at maximum, 2 minutes long. Please include the link to this recording in your application or in your CV.