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Nivel cariera

Middle (2-5 ani), Senior (5-10 ani), Executive (>10 ani), Entry (0-2 ani)

Limbi vorbite

engleză

Adresa/ adresele jobului

București; Cluj-Napoca; Timișoara

Acest job nu mai este activ.

Job Description
 

  • Amazing customer service and insights
  • Ability to accept inbound calls and apply empathetic customer service support
  • Experience in a customer support environment is preferred (retail, hospitality, restaurants, etc.)
  • Ability to communicate effectively via telephone and email by utilizing active listening and clearly speaking to customer

  • Handle and respond to constant inbound phone calls via telephone and occasional email inquiries
  • Upsell products and services based on customer needs
  • Maintain and promote a positive attitude while meeting productivity goals
  • Demonstrate the ability to create, add, edit and troubleshoot within the client system

Spoken English is a very important requirement for this job. As such, we ask that you record a verbal description of some of your experience, and why you would be a fit for this position. It should be, at maximum, 2 minutes long. Please include the link to this recording in your application or in your CV.


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