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Middle (2-5 ani), Senior (5-10 ani), Executive (>10 ani)

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- Provide second level support for incoming requests and incident reports;

- Install hardware and software according with the procedures;

- Maintains and updates existing systems;

Implements new software, systems and equipment;

- Assist in maintaining the computing equipment  inventory;

- Monitors and continuously improve systems;

- Maintains relationships with third parties;

- Diagnose, repair and/or follow up the service process for faulty equipment;

- Completes and follows up all the documentation involved in daily activities;


- University degree in related field (Computer Science considered an advantage);

- Good knowledge of Microsoft systems (AD/SCOM/SCCM);

Active Directory administration;

Experience with MS Exchange;

PowerShell, batch scripting skills;

Team worker and proactive attitude;

Problem-solving skills, capability to manage small projects;

Can take ownership of the given tasks and pursue them to completion;

- Good command in English;

At least 5yr working experience.