OBJECTIVE OF THE JOB
Implement Core Packet Switch and IP network equipment configurations on Ericsson M2M platform, according to specific customer requirements.
Offer technical support and guidance for O&M engineers.
Support test, acceptance and fault management activities.
Manage the core packet and IP network implementation requests coming from the M2M customers.
Prepare, check and execute network configuration files.
Give technical support to sales, marketing, project managers and the customer, including pre-sales activities that can control and supervise the core network implementation.
Change management activities, provisioning and parameterization activities, activation/deactivation of system functionalities, deployment, re-homing, end-to-end testing, software upgrade and remote data fill according to R&D solutions.
Involve in the system/function verification and support activities.
Analyze the risk and impact of new service element integration.
Provide remote support and troubleshooting for the M2M customers for PS and IP related activities.
Guide trainees by on-job training, job aids and workshops.
Available for abroad travels (approx. 20% of the time).
- At least 1 year working experience in the core packet 3G, IMS and IP network implementation area.
- True customer mindset.
- Strong analytical and organizational skills.
- Ability to work independently and in a team environment.
- Ability to work under strong pressure related to scale of business impact.
- Take initiatives and make decisions.
Collect, check and execute all necessary network information to achieve the assigned tasks.
DETAILED TECHNICAL COMPETENCE
Operate core packet and IP network implementation.
Identify and solve defined/undefined problems utilizing existing procedures/techniques/methods.
Supervise the core packet switch and IP network implementation technician.
Prepare and update documentation according to specific requirements.
Should have experience on the Ericsson products listed below:
- SGSN, MME
- GGSN, EPG
- Ericsson IP Works: AAA, DNS
Good IP knowledge (TCP/IP, OSPF, EIGRP, MPLS, BGP)
It is considered a plus to have CCNA and CCNP certifications.
Protocol Stack knowledge (SS7, SIGTRAN) is a plus
Should have experience in operating Cisco, Juniper, SmartEdge equipment.
Bachelor of Science in Electrical Engineering, Computer Information Systems or equivalent with minimum of 2 to 5 years of work experience.
Fluent in written and spoken English.
Additional language skills are considered a plus.
Flexible and responsive to changing work patterns and demands
Good skills in interpersonal communication.
Developed skills in knowledge sharing by actively contributing knowledge, experiences and skills.