Nivel cariera

Entry (0-2 ani), Middle (2-5 ani)

Limbi vorbite

germană, engleză

Adresa/adresele jobului


Conduent creates digital platforms and services for businesses and governments to manage millions of interactions every day for those they serve. We are leveraging the power of cloud, mobile and IoT, coupled with technologies such as automation, cognitive and blockchain to elevate every constituent interaction, driving modern digital experiences that are more efficient, helpful and satisfying.

Conduent’s differentiated offerings touch millions of lives every day, including two-thirds of all insured patients in the . and nearly nine million people who travel through toll systems daily. Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent serves a majority of the Fortune 100 companies and more than 500 government entities. Learn more at

Educational and professional background:

  • University degree
  • Good communication skills in German and English
  • Proficiency in using MS Office (especially MS Excel, Word and Outlook)
  • Able to understand various HR systems and their key functionalities quickly (system literate)
  • Internship or professional experience in either / and Business Administration, Customer

    Service and/or HR

  • Advantage: experience in Process documentation and improvement

     

    Personal requirements:

     

  • Motivation to learn and grow personally
  • Able to deal with complexity
  • Strong attention to detail, high level of accuracy
  • Able to deal with changing priorities and demanding situations
  • Initiative and looking for continuous improvement

Role and key tasks

The position offers the opportunity to become familiar with various HR areas. Performs the following duties and may become expert or key user in one or more of them:

 

  • Processes personnel forms, records statistics and handles highly confidential material
  • Answers general questions and inquiries in various areas of Human Resources to employees and supervisors
  • Creates standard employment contract documents along the employee lifecycle
  • Schedules and monitors actions and deadlines according to relevant processes
  • Maintains databases and employee records using a variety of systems and tools and provides information to employees and supervisors
  • Compiles data for analysis and reporting, performs routine analyses and creates standard as well as customized reports

  • Validates and submits payroll input, contributes to time & attendance process management
  • Contributes to monitor compliance of HR processes to applicable regulations and internal policies, performs relevant assessments and activities
  • Supports employees and supervisors on 1st level HR questions and by providing reports, forms and certificates; handles escalation process to 2nd and 3rd level HR Service
  • Contributes to HR process standardization and harmonization across the related groups and

     the overall HR Shared Service organization

  • Maintains and develops a knowledge database for frequently asked HR questions across the related groups
  • Active knowledge sharing with the in-country HR team as well as within the HR Shared Service Organization
  • Deputizing and supporting other HR Shared Service team members as appropriate
  • All other duties as assigned