Nivel cariera

Entry (0-2 ani), Middle (2-5 ani)

Limbi vorbite

engleză

Adresa/adresele jobului

Salariu brut pe luna

100 - 101 €


Job description

Responsibilities:
• Provide BSS & VAS products technical operation support to our customer, alarm handing, incident acknowledgement, incident troubleshooting and ticket management;

• Routine check, service request handling and other maintenance tasks; 
• Taking ownership of technical issues, and working with our Development group to resolve advanced

Requirements:
• Bachelor's Degree in Computer Science/Telecommunication is a must;
• Has basic understanding telecom network and services; 
• Understanding of technical support operation model and processes;
• Knowledge about monitoring Systems;
• Advanced knowledge of Unix, Oracle database; 
• Experience on Telecom/IT support will be a plus.