Hilton Garden Inn Bucharest Airport is looking for passionate colleagues to join the enthusiastic team that offers our customers the quality services for which the Hilton brand is appreciated around the world.
As part of our Front Office team, you will create a welcoming, heartfelt atmosphere for our guests, serving their needs and providing an excellent customer service experience.
•Ensuring all operations within the front office area are performed in a timely and professional manner;
•Assisting the guests with all their requests and needs in order to make their stay pleasant and comfortable;
•Providing guests with information about the hotel room categories, room rates, packages, promotions and other hotel facilities;
•Promoting hotel services and facilities;
•Efficiently communicating all the information/requests from the guests to the departments that can solve them and follow-up.
What are we looking for?
Front Office Attendants serving Hilton brands are always working on behalf of our Guests and together with other Team Members.
•Previous customer service experience within the hotel
•Excellent interpersonal and communication skills - good English language command
•Commitment to delivering a high level of customer service
•Ability to work under pressure
•Excellent grooming standards
•Flexibility to respond to a variety of work situations
•Good level of IT proficiency
What will it be like to work for Hilton?
Hilton is a top brand in the hospitality industry, providing its customers with the best services globally for almost 100 years, continuously innovating to meet the most diverse expectations. Hilton aims to continue its tradition to create remarkable experiences for travelers around the world through all of its brands.
Within the Hilton network, team members are at the heart of this constant success by their ability to generate a positive impact around them. The desire to learn continually, the concern to make things better and to innovate the way they respond to the guests are cultivated, encouraged and rewarded.
A competitive salary, the ability to specialize in a challenging field, a strong team and a people-centered work environment are part of Hilton's offer. And especially, the place where each team member makes the difference by the value he/shecreates.