Within Euler Hermes Finance department :
• Provides YOOZ application support to the end-users and RCC
• Manages systems set-up and change
• Reports on automatic interface status
• Current scope of OEs : EH Group, EH France, EH Italy, EH DACH (Germany / Austria / Switzerland), EH Collection in Germany
• Performs SAP CO master data and allocation parameter requirements -when back up is needed
Functional support & Maintenance follow-up :
• Provides support to YOOZ central administration manager and to the end users in the usage of information systems (functional questions)
• Pro-actively analyses recurrent issues/problems impacting efficient and effective process execution and proposes solutions
• Manages incidents (software defects, complaints etc.) and follow up on escalations with YOOZ central administration manager and IT DevOps Finance.
• Sets up master data tables : CoA, Tax Codes, Cost Centers, Budget items, Payment terms and other analytical axis indicator, Vendor Master for vendors with multiple bank accounts
• Inputs fast-close dates and accounting export parameters
• Manually forces approval step-backs if necessary (when errors in workflow
• Ensure qualitative and timely deliveries of the entries and reportings for the entities in scope.
• Participate to the documentation of the processes.
• Participate to the improvement of the controls.
Authorization management :
• Users administration (incl. authorities delegatio
• Performs SAP CO master data and allocation parameter requirements and SAP BW User Authorisation Maintenance-when back up is needed
Data quality management :
• Supports users in managing the data quality in the IT systems
• Checks master data transfer SAP to Yooz and informs RCC
• Checks export data transfer Yooz to SAP, checks automatic upload in SAP and informs RCC
• Delivers reports, creates new reports or updates existing ones according to the requirements of the local companies and of the RCC.
Project management :
• Participates in projects by designing and delivering YOOZ set-up for local companies
Typical Functional Skills / Experiences
• Communication skills / English, both verbal and written while being able to promote / challenge business requests
• Ability to liaise with members of other functions and countries
• Experience with IT business support or set-up in the domain of P2P value chain; experience with SAP FI
Working for EH requires confident and effective communication skills in English.