Nivel cariera

Entry (0-2 ani), Middle (2-5 ani)

Limbi vorbite

engleză, franceză

Adresa/adresele jobului

Salariu brut pe luna

900 - 1000 €


If you are a go-to person, with an eye for detail, who finds numbers and reports challenging, then you are someone we’d like to meet. The ability of working with people around the world and a high level of professionalism will bring this opening even closer to you. Here’s some details!

The Expense Reports Support Agent role is part of a new Global Team of SNC-Lavalin’s Financial Shared Service Center based in Bucharest.

While covering this role, you will be solving escalation incidents related to expense accounts and offering support via phone/email.

Responsibilities

  • Performing tasks related to expense accounts ensuring that all internal procedures are being followed: the expense audit is in accordance with the travel procedure, the expense accounts are processed, the payments are initiated, tax reports are run etc.
  • Respond to all the requests made by internal or external customers via phone or email, in a timely manner.
  • Add the requests to the ticketing system (SDE & Service Now)
  • Run KPI’s (key performance indicators) reports 
  • Maintain a high level of knowledge management / update the Standard Operating Procedures
  • Provide training to newcomers and ensure an efficient backup structure
  • Identify areas of process / system improvements and propose initiatives for development
  • Build strong relationship with SNC-Lavalin internal customers

Requirements

  • Proficiency in English (French and/or Spanish would be a plus)
  • Experience in using ERP systems (Oracle/SAP) is a plus
  • MS Office tools knowledge (Excel, Power Point)
  • Exposure to Customer Service tasks
  • Good understanding of accounting is a plus

“The you”

Analytical | Customer oriented | Attention to detail | Team player | Good business communicator

Our offer towards work-life balance

  • Direct contract with SNC-Lavalin
  • Motivational financial package & flexible benefits
  • Team activities, team-building events, FunWork
  • Employees Wellness Program – fresh fruits, free coffee and tea, chair message, employee wellness rooms
  • Learning and Development programs, Career opportunities
  • CSR & Sport activities
  • Open and dynamic work environment
  • Flexible working schedule organized in 3 shifts Monday to Friday : 9:00 to 18:00 & 10:00 to 19:00 and 13 to 22:00*

*5 mandatory evening shifts / month, with the possibility to extend to max. 10 evening shifts / month, according to your preferences (extra payment starting with the 6th evening shift).