Detalii loc de munca

EU Level 2 Support

Nivelul carierei
Middle (2-5 ani), Senior (5-10 ani)
Tip job
Full time
Limbi vorbite
Engleză - Avansat
* toate limbile sunt obligatorii
Adresa
Posturi disponibile
1

General Summary: The EU Level 2 Support is responsible for the maintenance of a portfolio of clients that subscribed for Online music and video contracts. The music and video devices are based on Linux or Windows. The team provides support services to all Mood Europe affiliates, sometimes being also directly in contact with our clients. The main activity is to investigate and solve technical issues regarding hardware or software failures. Also, using specific monitoring tools, the team supervises and ensures the proper functioning of the online devices.

Requirements:

• University degree in Computer Science or related field

• Very strong TCP/IP / Networking skills

• Experience in working with Linux and Windows command lines, Bash shell scripting •

Good knowledge of MySQL databases • Good knowledge of DHCP/DNS

• Advanced knowledge in English (written and verbal)

• Ability to analyze and solve technical problem

Salary package & Benefits:

Attractive salary package
Private medical insurance
Meal vouchers
Salary increase strategy
Benefits package including free Bookster subscription, discounts WorldClass, discounts 7Cards, benefits platform with rewards

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