Huawei Enterprise Business Group is glad to welcome you, a young capable engineer, to join our team of Customer Support Engineers for Enterprise Wireless product line. You have the chance to join a team of enthusiastic people who want to build a strong connected, well instructed and customer focused team that will handle customer service requests from all Europe for our Enterprise Wireless products (BTS3900,DBS3900 , BSC, MSC,MGW,M2000,LTE,and more).
• Motivational salary package.
• Opportunity to get certifications (HCNA, HCNP) on Huawei products.
• Life time learning environment and tools.
• Hand-on experience and lab testing.
• Great amount of Product Documentation.
• Access to a unified Knowledge Base where you can find technical cases encountered by all our engineers around the world.
• Opportunity to contribute to this Knowledge base and be part of a growing Huawei Engineers community.
• Opportunity to go abroad on business trips to customer site and offer onsite support (after gaining some relevant working experience with Huawei products).
• Young and motivated team that want to constantly grow.
• Strong and motivated, responsible and initiative personality
• Solution focused
• Customer focused and good communication skill
• Open minded
• English speaking and writing
Technical experience and educational background needed:
• Familiar with GSM BSS, GSM Core network, LTE.
• Knowledge of Wireless Product and Network planning and optimization
• BTS,BSC, eNodeB, installation, operation and maintenance
• Basic knowledge of Core Network(CS&PS)
• Basic knowledge of IP network and OSS
• Wireless network Design and planning concepts
• More than 1 years work experience in system Carrier or telecommunication will have priority
You have an advantage if:
• You have a diploma in Carriers or Telecommunication
• You have previous work experience in the Wireless area
• You have GSM-R and eLTE certifications