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Nivel cariera

Middle (2-5 ani), Senior (5-10 ani)

Limbi vorbite

engleză

Adresa/ adresele jobului

București

Acest job nu mai este activ.

            Role

      The Employee Benefits Key Account Manager is part of the Employee Benefits department with responsibility in   

      administration and client support of company’s portfolio.

 

            Job Summary

  • Clients servicing and administration in compliance with Marsh’s standards and procedures
    • Answering client’s requests related to insurance / renewal / modification of insurance policies or consultancy services
    • Collaboration with all insurers agreed by Marsh for all "employee benefits" insurances
    • Administration of existing insurance contracts
    • Technical support (details regarding products functionality and operational flows agreed)
    • Meetings/ interactions with clients to identify or better understand their needs

       

  • Sustains EB Department Team in the servicing activity of key clients, collaborates with the team to provide proactive, efficient and professional support to Mercer Marsh Benefits portfolio  

     

    Experience Requirements

  • Experience in employee benefits insurance field or medical field (as customer support) – minimum 3 years
  • Proven success and experience in client relationship and client communication

      

    Personal Characteristics

  • Dynamic, with initiative, ambitious, creative, hard-working, flexible, open to learn new things
  • Excellent communication skills
  • Detail oriented

     

    Education Requirements

  • University Degree
  • Any additional relevant training would be a plus

      

    Skills and Knowledge Requirements

  • Client support skills
  • IT proficient (MsOffice, E-mail)
  • Fluent English
  • “B” driving license would be a plus (optional)

Acest job nu mai este activ.