What are we looking for?
A good level of Dutch is mandatory and you will also need a good level of English to do the job right.
You will work as part of a large and friendly team so it’s important to be a team player.
We like customer management skills as well as a keen eye for details and problem solving attitude.
And we will value your willingness to learn!
What will your job be about?
Genpact continuously hires Dutch speakers in areas like:
Your job will involve invoice and payment processing,making sure that your customers' clients make accurate payments and adhere their deadlines and agreed policies, reconciling the accounts of the vendors and reporting activities if needed. Accounting skills aren't a must. These activities will require maintaining a constant relationship with the client’s business representatives. Your approach needs to be number-driven, as well as people-oriented.
How about being the single point of contact in IT matters, for your client? Be it phone, chat, e-mail or ticketing platforms your support is highly valued and appreciated! You will provide support for user requests around hardware, software, network and service issues and you will coordinate incident resolutions with Level 2 and Level 3 staff.
This role is a key link between your clients and their providers, as you will oversee the process of supplies’ delivery. Deep understanding of your clients' business, great negotiating skills and market awareness is required from you to become a trusted partner for our customers.
You will process & book the purchasing requisitions, purchase orders, materials catalogues, delivery notes, goods receipts and other procurement documents.
Understanding your clients' business is an integral part of your role.
We do value customer and vendor management skills as well as a keen eye for details. You will develop your customer orientation, analytical thinking and team work skills!You will learn how to work in a virtual environment, interacting with colleagues and clients all over the globe.
How can you make a difference? Understand your customer’s needs and exceed its expectations with a friendly and can-do attitude.
Who is Genpact?
We welcome you to be our next Genpacteer!
Genpact stands for “generating business impact.” We are the largest international provider of business services in Romania. We architect the Lean Digital SM enterprise through a unique approach that re-imagines our clients’ middle and back offices to generate growth, cost efficiency and business agility. Our hundreds of clients include more than one-fourth of the Fortune Global 500. We have grown to overpeople in 25 countries, with over 4000 colleagues in our European centers.
If you want to find out more about Genpact and how you can Learn. Grow. Succeed., visit our career website and like our Facebook page and
Our Romanian offices are located in Bucharest (Hermes Business Park, Pipera) and Cluj-Napoca (United Business Center).