We are looking for a talented Digital Account Manager to join Bakers team. You will manage our client portfolio to help our clients improve their social media presence.
As a Digital Account Manager, you should have solid experience in marketing with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance.
Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.
Act as the point of contact for clients for digital management matters
Build strong, long-term client relationships and maintain frequent contact
Set digital strategies for your assigned customers, considering their specific requirements
Suggest, design and implement digital projects to increase customer ROI
Address client queries effectively and in a timely manner
Optimize social media content to increase awareness and visibility
Present social media strategies to clients
Create and analyze digital campaigns
Stay up-to-date with digital technology trends
Proven work experience as a Digital Account Manager
In-depth understanding of online marketing tools and social media platforms
Experience with customer service and account management