Huawei Technologies is a leader in providing next generation telecommunications networks for operators around the world. The company is committed to providing innovative and customized products, services and solutions to create long-term value and potential growth for its customers.
This is an exciting time to join a fast growing and ambitious company, operating in a dynamic market like telecommunications.
Junior IT Infrastructure Engineer will provide day-to-day support and subject matter expertise for servers and supporting infrastructure. The technologies include Unix/Linux, SAN Storage, network equipments and Oracle databases.
Responsible for the 2nd line incidents and problems resolution in the infrastructure domain
Owning, tracking and resolving database related incidents and requests, fulfilling requests and resolving incidents within SLAs
Reviewing service related reports (. database backups, maintenance, monitoring) on a daily basis to ensure service related issues are identified and resolved within established SLAs
Responding to database related alerts and escalations and working with other engineering to come up with strategic solutions to recurring problems
Establishing and maintaining communication with technology customers to keep them updated with status of their requests
Initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes
Responsibility for day to day operational activities such as backups, Unix admin, database admin, data dump and preventive maintenance
Proactively monitor infrastructure systems to prevent failure
Identify single points of failure and recovery plans
Work with the IT team to establish a robust Business Continuity Plan and Disaster Recovery Plan, and participate in the Disaster Recovery practice
Support the configuration and set-up of new infrastructure equipments
Suggest and make improvements to the infrastructure operating environment for performance improvements
Ensure IT asset management, including maintenance of component inventory and related documentation is up to date
Bachelor's degree in a Telecommunication / IT / Computer Science/ Engineering / Mathematical discipline or relevant skills or equivalent professional experience
5+ years of experience in database development and support in Oracle DB
Experience in troubleshooting and resolving database integrity issues, performance issues, blocking and deadlocking issues, replication issues, connectivity issues, security issues etc.
Experience in Performance Tuning, Query Optimization, using related monitoring and troubleshooting tools.
Ability to detect and troubleshoot Oracle DB related CPU, memory, I/O, disk space and other resource contention.