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Nivel cariera

Middle (2-5 ani), Senior (5-10 ani)

Limbi vorbite

engleză

Adresa/ adresele jobului

București

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Huawei Technologies is a leader in providing next generation telecommunications networks for operators around the world. The company is committed to providing innovative and customized products, services and solutions to create long-term value and potential growth for its customers.

This is an exciting time to join a fast growing and ambitious company, operating in a dynamic market like telecommunications.

Junior IT Infrastructure Engineer will provide day-to-day support and subject matter expertise for servers and supporting infrastructure. The technologies include Unix/Linux, SAN Storage, network equipments and Oracle databases.

 

Responsibilities:

  • Responsible for the 2nd line incidents and problems resolution in the infrastructure domain
  • Owning, tracking and resolving database related incidents and requests, fulfilling requests and resolving incidents within SLAs
  • Reviewing service related reports (. database backups, maintenance, monitoring) on a daily basis to ensure service related issues are identified and resolved within established SLAs
  • Responding to database related alerts and escalations and working with other engineering to come up with strategic solutions to recurring problems
  • Establishing and maintaining communication with technology customers to keep them updated with status of their requests
  • Initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes
  • Responsibility for day to day operational activities such as backups, Unix admin, database admin, data dump and preventive maintenance
  • Proactively monitor infrastructure systems to prevent failure
  • Identify single points of failure and recovery plans
  • Work with the IT team to establish a robust Business Continuity Plan and Disaster Recovery Plan, and participate in the Disaster Recovery practice
  • Support the configuration and set-up of new infrastructure equipments
  • Suggest and make improvements to the infrastructure operating environment for performance improvements
  • Ensure IT asset management, including maintenance of component inventory and related documentation is up to date

 

 

Requirements:

  • Bachelor's degree in a Telecommunication / IT / Computer Science/ Engineering / Mathematical discipline or relevant skills or equivalent professional experience
  • 5+ years of experience in database development and support in Oracle DB
  • Experience in troubleshooting and resolving database integrity issues, performance issues, blocking and deadlocking issues, replication issues, connectivity issues, security issues etc.
  • Experience in Performance Tuning, Query Optimization, using related monitoring and troubleshooting tools.
  • Ability to detect and troubleshoot Oracle DB related CPU, memory, I/O, disk space and other resource contention.
  • Strong knowledge of backups, restores, recovery models, Clustering, Database mirroring, Replication
  • Expert experience in implementing operational automation
  • Good shell scripting programming
  • 2nd line IT support experience, and previous experience in 1st line would be a plus
  • Understanding of hardware/software integration issues and problem resolution             
  • Urge for digging deep to solve problems while keeping the systems running smoothly
  • Incident and Problem Management skills: confident in analyzing and solving problems of the network,  OS,  DB, hardware and software components, incident trend and root cause analysis
  • Capacity to identify the risks / single point of failures in the infrastructure and to mitigate them
  • Able to provide performance tuning and capacity forecasting
  • Awareness of IT security issues as it relates to UNIX administration
  • Good in writing documents, manuals, reports and summaries in English
  • Fluency in English is mandatory, and Spanish language skills is a plus
  • Ability to interact with diverse customers in a multi-cultural environment
  • Strong problem solving skills, quick learner and self-motivated team player
  • Experience and certified with Oracle is preferred
  • ITIL V3 Foundation certification is a plus

What are we offering?

  •  Competitive compensation package
  •  International work environment & traveling opportunities
  •  Professional & career development opportunities
  • Opportunity to work as part of an international team with a network of colleagues across the world
  • Work on engineering projects and implement Huawei BSS&IT/VAS solutions while gain specialized technical knowledge in order to learn the whole architecture of telecom/IT system
  • High exposure to senior mentors and benefit from mentoring relationships
  • Receive feedback and coaching, and participate in appraisals and reviews to help meet your career goals
  • Meal vouchers / Travel Allowance for those who are working abroad
  • Individual Health Plan

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