Nivel cariera

Entry (0-2 ani), Middle (2-5 ani)

Limbi vorbite

engleză, franceză

Adresa/ adresele jobului

Cluj-Napoca


Description:

  • Responsible for customer master data management: Initiates, sets up and maintains data of all customers
  • Ensures that all data is accurate in the local ERP system and other databases/systems used
  • The spirit of the role is to support the Sales function within Office Depot France
  • Liaises with Sales Associates when further clarification of job to be done is required to ensure the task is completed accurately and effectively
  • Works with various internal customers in a collaborative manner to effectively and efficiently support the commercial teams.
  • Ensures all information needed to support commercial needs is received in a timely manner
  • Participates as a subject matter expert (SME) in customer master/core pricing-related projects / processes
  • Corresponds with internal and external customers with information required to organize, update and maintain local office
  • Maintains schedules and administers systems or arrangements for activities such as purchase, receipt, dispatch, payments and delivery of goods and / or services
  • Supports the Team Manager to continuously improve services and data integrity

 

Responsibilities:

  • Previous experience in a service/support team in an international setting is a plus
  • Very good language skills both written and spoken in French
  • English as a second language is required
  • Good Excel knowledge
  • Knowledge of SAP is a plus
  • Strong communication and interpersonal skills
  • Capacity to work under pressure and to respect deadlines
  • Affinity with data and understanding of the importance of data quality management
  • Able to work on own initiative as well as part of a team
  • Can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks;creates focus
  • Results driven