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Nivel cariera

Entry (0-2 ani), Middle (2-5 ani), Senior (5-10 ani)

Limbi vorbite

germană, engleză

Adresa/ adresele jobului

Sibiu

Se recruteaza si din

Mediaș, Alba Iulia, Sebeș, Cisnădie, Tălmaciu

Acest job nu mai este activ.

For our client, a multinational company with its headquarters in Sibiu, we announce the selection for the position of CUSTOMER SUPPORT REPRESENTATIVE with GERMAN.

Requirements:

German – advanced level and English knowledge – at least medium level

Motivation for learning new information

Ready to acquire new skills (communication skills, technical skills etc.)

A team player that shows adaptability, flexibility and perseverance in managing a good working relationship with clients and colleagues

Previous customer service experience (advantage)

Responsibilities

Respond to all customers’ enquiries within given timescales, efficiently and effectively

Accurately log all calls and in line with procedures

Responsibly maintain and update all job-related administrative forms

Escalating problems to the next level of support when necessary

Help the client with all the necessary information


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