CUSTOMER SUPPORT ENGINEER (GERMAN SPEAKER)
Middle (2-5 ani)
Salariu aproximativ brut oferit / luna in euro
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Main Duties and Responsibilities:
- Tracking and reporting customer issues for relevant customers;
- Supports the internal Delphi Problem Solving process by assuring alignment with customer requirements;
- Manage Customer Communication for quality issues via local customer satisfaction engineer;
- Ensure customer satisfaction metrics tracking for his customer;
- Approve customer incident and technical factor.
- Technical degree– mandatory;
- Minimum 2 years of experience in Customer Quality;
- Relevant experience in automotive field – advantage;
- Good technical skills. Be able to understand and explain technical subjects internally or to the customer;
- Very good team work and interpersonal skills;
- Proficient English and German Languages .
Delphi Automotive PLC (NYSE: DLPH) is a high-technology company that integrates safer, greener and more connected solutions for the automotive and transportation sectors. Headquartered in Gillingham, Delphi operates technical centers, manufacturing sites and customer support services in 46 countries. Visit .
Delphi Diesel Systems Romania is the newest diesel site in Romania manufacturing pumps and injectors for Common Rail Systems. The high-end technologies give employees the opportunity to work with. advanced techniques in assembly and precise machining, empowering and encouraging them to strive for excellence. Delphi is a key player in the global diesel market and the new facility located in Iasi supports Delphi's growing customer base and incremental business in Central and Eastern Europe.