Nivel cariera

Entry (0-2 ani), Middle (2-5 ani)

Limbi vorbite

germană, engleză

Adresa/adresele jobului


Delight your Customer- with service and performance! This is our every day challenge. We are the voice of the company and advise our clients on the phone. Professional, fast and easy. Do you want to become a ''Customer inspirer” and create the experience why our Call Center is a real Service Center?

Your tasks:

Help us to exceed our customers’ expectations again. With your personal commitment you will be responsible for:

  • Telephonic advice to our private customers
  • The written handling of customer concerns
  • Increase customer satisfaction through fast and efficient handling of requests
  • The sale of telephony, internet and Entertain TV products

 

Your profile:

Your knowledge, skills and abilities:

  • Commercial training and / or experience in customer support area
  • Flexibility in office hours: 5 days - between 9AM and 9 PM o ‘clock and also on the weekend:Saturdays a month (with compensatory off days during the week)
  • Customer oriented, sales abilities are a plus
  • Friendly and communicative on the phone
  • Fluent in German language (spoken and written)
  • We look forward to receiving your application - newcomers are always welcome