Main activities :
- Provide first line support with accurate and creative solutions to customer problems
- Research, resolve, and respond to general issues received via phone calls and e-mails from customers
- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
- Demonstrate excellent customer service at all times
Spoken languages: fluent in Portuguese and English.
Previous customer care experience.
Customer orientation , analytical skills and team spirit.
Availabilty to work in day shifts
Only applicants meeting the criteria outlined above will be contacted as part of the shortlisting process
What we offer:
Central building offices , top facilities and equipment
Competitive salary, performance bonus, meal tickets and gift vouchers
Medlife medical package
Extra vacation days
Massage at the office day
Fruits on the house
What about choosing much more than a job?