Customer Success Advocate
Middle (2-5 ani), Entry (0-2 ani)
Salariu brut pe luna
800 - 1200 €
Join the team that makes the smart home a dream come true!
You will be the first contact with our customers from around the world, ensuring top quality assistance for our home automation platform and products. You will perform detailed technical investigation as required and provide documentation, information, workarounds and software to solve the requests. Also you will have the possibility to test new features, devices and generation of hardware.
- Excellent English speaking and writing capabilities;
- University degree in a relevant field;
- Quick learner, patient, organized, sociable;
- Very good communication skills;
- Medium knowledge of computer, Internet, network usage, configuration, troubleshooting;
- Capability of searching solutions for new, unknown issues that may arise;
- Technical Orientation;
- Availability to work in shifts.
It’s a plus:
- Knowledge of another foreign language besides English such as: Spanish, French, German;
- Linux knowledge.
What we can offer:
- motivating and competitive salary package;
- sponsored Sport Activities + Health Insurance + Massage –We appreciate our health;
- dynamic professional environment in an international team;
- a home automation kit which will make your house smarter;
- work with real life devices, sensors and low resource environments.
Come aboard. Our awesome team is eager to greet you!