Nivel cariera

Middle (2-5 ani), Senior (5-10 ani), Entry (0-2 ani)

Limbi vorbite

engleză, franceză, germană

Adresa/adresele jobului


Requirements:

Native or near native knowledge of German/ French language with excellent skills both in writing and speaking
Good level of English language (writing and speaking)
Placing the needs of the customers at heart and oriented to solving their problems
Being comfortable collaborating with the team. Being proactive is a big plus (people skills is also a nice touch)
Fast thinker and ability to resolve situations as they come on the spot with focus on attention to details
IT skills: Knowledge of IT programs as well as fast fingers for typing
Availability to work in shifts and in weekends

Responsibilities:

Helping customers via phone and email. Assisting customers with solutions, counseling and offering information about the company’s policy and services
Promote the company and services with a positive attitude, knowledge
Taking notes of all the operations in the company`s database based on their procedures
To respect the company`s rules and regulations regarding data handling

Our Offer:

Attractive rewards and additional performance based bonuses
Annual fixed bonuses
Full private medical insurance & discounted prices for the dependents of the employee
Child birth support
Online library access for passionate book readers
Health & Nutrition: Health and wellness services at the office
Various discounts for gym classes & other recreational activities
Free development training, for both personal and professional purpose, via our E-Learning platform
Multicultural and enthusiastic work environment
Access to the company’s cultural events including well-known festivals in Romania