Not that long ago we were just a transport company where you could call in and request premium black cars in few areas around. Today we have over 500 cars all over Bucharest, an amazing app and a fast growing rider community. For the people who drive with BlackCab our app represents a flexible new way to earn money. For Bucharest, we help strengthen local economy, improve access to transportation and make streets safer.
What you will be doing:
Receive, process and verify the accuracy of orders and bookings from customers;
Ensure and provide quality service to both internal and external customers;
Receive inquiries to solve a variety of booking-related issues;
Perform assigned customer service maintenance and reactivation programs.
What skills/experience you should have:
Good problem solving skills, ability to connect effectively to what users are asking for and address their true issues;
Good communication skills;
Good MS Office and English skills;
A Bachelor's Degree.
Benefit from working with a super young, motivated and talented team;
Motivational base pay and target accomplished rewards;
Unique opportunity to shape the transport industry in Romania;
Free BlackCab rides!