Customer service and logistics specialist

Nivel cariera

Entry (0-2 ani)

Limbi vorbite

engleză, română

Adresa/adresele jobului

Salariu brut pe luna

900 - 1200 €

Job profile:

  • Responsible for the reception and evaluation of the sales orders and requests and organize them according to the deadline
  • Responsible for stock availability, validating and confirming orders and backorders to customers, as well as reporting to customers’ orders below min order value
  • Responsible for the fast and correct responding to customers’ request
  • Monitor all SAP documents related to orders and materials: sales and purchase orders, cancellation, BackOrders
  • Responsible for consolidating orders/ shipments to reach costs efficiency and best organize
  • Communicate regularly with Logistics & Sales departments for any kind of issue related to orders, stock, transfers, measures, production, documents and deliveries
  • Organize shipments for all Romanian customers and send related documents to customers
  • Responsible for programming shipments to Romanian customers for unloading
  • Prepare and send pre-shipping advise to 3PL for capillary distribution and other related documents (delivery notes, POD, CMR)
  • Keep files updated related to orders by customer, by drop point, etc.
  • Issue all documents related to delivery process: outbound, inbound, delivery notes
  • Responsible for VAT validation check and report to person in charge
  • Provide office and administrative support – handling incoming and outgoing phone calls, correspondence, filing, office consumables, etc.

Job requirements:

  • University degree in economics or other relevant for the position
  • Professional experience in a similar position at least one year
  • Language skills: Excellent command of English both written and spoken
  • Computer literacy - MS Office (SAP will be considered as an advantage)
  • Inter-personal skills:
    • Responsible, self-motivated and well-organized individual;
    • Excellent communication and interpersonal skills;
    • Ability to solve problems effectively and to meet deadlines;
    • Ability to prioritize different tasks
    • Outgoing, open and honest personality;
    • Strong team player;

The position is for determined period (for maternity cover).

All candidates have to provide the CV only in English.