Nivel cariera

Middle (2-5 ani)

Limbi vorbite

engleză, germană

Adresa/adresele jobului


contihead111

Customer Quality Engineer with German (Brasov)

* Represents the best interests of the plant in front of the biggest OEMs in the automotive industry (. VW, Audi, Jaguar Land Rover, BMW, Daimler, Porsche, et
* Analyze customer trend data, monitor warranty costs and payment
* Monitor and interpret analysis results of returned parts together with Warranty Return Center
* Lead the 8D Process in case of customer complaints; 
* Establish immediate containment actions in case of customer complaints, on-site or at the customer location; 
* Assure proper corrective actions established together with 8D team. Follow-up of the actions for completion, validation and closure; 
* Create risk analysis, define action plan and ensure customer communication; 
* Submit 8D information to the customer; 
* Monthly reporting to quality manager of quality indicators: ppm 0 km, ppm field, storage time in quarantine from field return, NTF, initial time response on customer complaints, quality related costs; 
* Authority to stop the production line in case of nonconformity found. Immediate announcement to the quality manager and production manager in case of line stop; 
* Monitor the quarantine area from field return and regularly follow-up. Keep inside the target; 
* Participate to FMEA meetings to assure that customer requirements are taken into consideration;

* University degree (. Mechanics, Electronics) or relevant professional experience; 
* At least 3 years relevant experience in Quality (preferred customer interface); 
* Preferably, had worked before / led multinational teams. Not mandatory; 
* Advanced English and German is mandatory; 
* Quality methods knowledge / Quality standards (ISO, IATF, VDA ); 
* Specialized knowledge: PPAP, FMEA, SPC, MSA; 
* Problem solving skills and analytical thinking; 
* Time management skills

* Integration Program in a professional, young & dynamic team; 
* Competitive Salaries (based on performance) & Benefits; 
* Health & Wellness (Private Health and Dental Insurance, Life Insurance, Sport activities etc.); 
* Professional Development Opportunities (in Technical and Managerial Area); 
* Stability; 
* International Work Environment & Traveling Opportunities.

Ready to drive with Continental? Take the first step and fill in the online application.

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