Nivel cariera

Entry (0-2 ani), Middle (2-5 ani), Senior (5-10 ani)

Limbi vorbite

engleză

Adresa/adresele jobului

Salariu brut pe luna

1650 - 2050 €


The position reports hierarchically to the Everel Romania (EVRO) Quality Manager

Place of work: Everel Romania (EVRO)

 

THE POSITION AND THE CANDIDATE PROFILE

  • Main responsibilities:
  • Interface with the customer, able to explain which are our capacities, transmit to the Plant the customer requirements
  • Assure that production is informed about the Q status, customer satisfaction in real time
  • Assure quality of the product, change management of the product
  • Complete on time the 8D reports in customer portals. Inform customer about the status of implemented actions regarding quality issues. Negotiate with the customers PPM reduction
  • Analyze and develop actions plans for Customer Returns, NON Quality (sorting activities)
  • Check production for realizing of all actions related to the customer improvement plan
  • Updating of quality tracking charts: Customer returns, Q Wall's, scrap cost related to claims
  • Has the authority to stop production lines, in every situations when there are reflected safety risk, quality risk related to the operator or to nonconformities of the products
  • Represents the customer in EVRO Site regarding quality issues, communications / escalations
  • Participate on external audits (customer, ISO)
  • Coordinates the validation and approval of new or modified processes
  • Train existing employees and get new employees familiar on quality aspects
  • Get involved in the selection of suppliers for new projects
  • Prepare and update risk analysis (FMEA), develops and implements corrective actions
  • Prepares Quality specific documents for changes in mass production or transfer of different variants or new products;
  • Create Q Alerts after every claim
  • Check effectivenes of corective actions, related to claims
  • Personal and Professional:
  • Age 25-45 years;
  • Degree in Technical Science, specialized technical courses
  • Require specific experience in the same position/field (at least 2 years)
  • Ability to respond effectively to the most sensitive inquiries and complaints. Effective and persuasive presentation skills on controversial or complex topics.
  • Good knowledge of English is necessary and good knowledge of German and Italian will be an advantage;
  • Good knowledge of MS Office, Excel, familiar with SAP;
  • Solving problem orientation, autonomy, efficiency, diplomacy, honesty, ability to work to targets, resistance to work under stress, team player, meticulous and constant work, complete the profile;;
  • Grade and salary will be commensurate with ability.