Detalii loc de munca
Customer Care Representative / part-time- determined period
New oportunity within Orange Romania! Join our customer care team now!
We would like you to:
- Answer incoming calls depending on skill assignment
- Offer complete and adequate information to customers, regarding company's products and services
- Promote and sells company's products and services trough incoming and outgoing calls
- Promote company's image through attitude, knowledge, customer orientation and responsiveness to customer's needs.
- Process modifications on clients profiles, according to internal procedures and work instructions
- Register and handles clients requests and complaints through specific tools
- Verifiy own record's accuracy
If you don’t know how to do that,we will teach you!
It will also be ok to have:
- English-speaking and writing
- MS Office
Specific Skills :
- Communication skills
- Customer focus
- Information seeking
- Initiative and pro-activity
- Results orientation