Detalii loc de munca

Customer Care Representative / part-time- determined period

Angajeaza Premium Talent
Acest anunt nu mai este activ, vezi joburi similare.
Nivelul carierei
Entry (0-2 ani), Middle (2-5 ani)
Posturi disponibile
1

New oportunity within Orange Romania! Join our customer care team now!


 


We would like you to:


 


- Answer incoming calls depending on skill assignment
- Offer complete and adequate information to customers, regarding company's products and services
- Promote and sells company's products and services trough incoming and outgoing calls
- Promote company's image through attitude, knowledge, customer orientation and responsiveness to customer's needs.
- Process modifications on clients profiles, according to internal procedures and work instructions
- Register and handles clients requests and complaints through specific tools
- Verifiy  own record's accuracy


 


If you don’t know how to do that,we will teach you!


 


 


It will also be ok to have:


 


Profesional knowledge:


 


- English-speaking and writing
- MS Office


 


Specific Skills :


 


- Communication skills
- Customer focus
- Teamwork
- Information seeking
- Initiative and pro-activity
- Results orientation
- Rigour