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Your qualifications and experience
- Strong business acumen and the ability to work against set targets
- Gaming experience is highly preferred
- Experience in highly regulated environment is also preferred
- Strong experience of Microsoft Office (Excel, Work, Outlook)
- Good technical skills in HMTL
- Fluent in written and spoken English
- Experience with other CRM platforms is considered an advantage (Optimove, Exact Target, Emarsys, Unica, Bronto )
- Planning, executing, analyzing and optimizing CRM & promotional activities
- Reduce churn, optimize conversion, increase customer yield.
- Increase customer satisfaction and engagement via exciting promotions & campaigns and automated life cycles
- Ensuring the database is segmented effectively for targeted marketing activities
- Working together with Affiliate/VIP team, to develop customized & relevant offers.
- Establishing a road-map for the future development of CRM capabilities.
- Setup and execute emails, SMS, OMS (on site messaging system)
- Configure campaign setups via campaign tools
- Set-up and report on A/B tests for email, SMS and OMS send-outs
- Evaluate and report all relevant information through different systems.
- Update and document all SOP’s (standard operating procedures)
What we offer:
- Competitive excellent remuneration package and social guarantees
- Private health care package and medical insurance.
- Paid training to new employees
- Flexible working hours
- Career growth and industry education within the company
- Company events
- Great office location