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  • Manages the assigned outstanding accounts
  • Notifies customers with overdue debt and attempts to secure payment using telephone, fax, email, letters
  • Records information about financial status of customer and status of collection efforts
  • Receives calls from customers who have inquiries related to their ledger account balances or payments
  • Establishes and monitors credit limits
  • Processes orders on hold by assessing associated risk and liaising with customers


  • Very good language skills both written and spoken in French
  • English as a second language required
  • Educational background in Accounting/Economical field is an asset
  • Experience in activities that imply relation with customers/call center/front office activities
  • Very good interpersonal skills and ability to work in a team
  • Professional approach to work and positive attitude
  • Capacity to work under pressure
  • Good organizational skills
  • Good practical knowledge of MS Office tools